Shipping

At ASO GRANDEUR, we work to make getting your order to you as smooth and convenient as possible.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing time may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.

Once your order has been processed and handed over for delivery, you may receive relevant delivery information where available.

Delivery Locations

We deliver to customers within Nigeria.

Delivery availability and charges may vary depending on your location and the delivery method available for your order.

Delivery Charges

Shipping or delivery fees are calculated based on the delivery location, order requirements, and available delivery options.

Where applicable, the delivery charge will be displayed or communicated before your order is completed.

Delivery Times

Estimated delivery times may vary depending on your location and the courier or logistics partner handling your order.

While we work with our delivery partners to ensure timely delivery, delivery times may occasionally be affected by factors outside our control, including traffic, weather, public holidays, logistics delays, incorrect addresses, or other unforeseen circumstances.

Order Information

Please ensure that your delivery information is accurate when placing your order.

This includes:

• Full name

• Correct phone number

• Complete delivery address

• Relevant location or landmark

ASO GRANDEUR may not be responsible for delays or additional delivery costs caused by incorrect or incomplete information supplied by the customer.

Delivery Attempts

Our delivery partner may contact you using the phone number provided during checkout.

Please ensure that you are available or that someone you trust can receive the order on your behalf.

Repeated unsuccessful delivery attempts may result in additional charges or the order being returned to us.

Inspect Your Order

When your order arrives, we recommend checking the package and product before accepting or using it.

If you notice an issue with your order, contact us as soon as possible and provide your order number together with relevant photos or videos where necessary.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us so we can assist you in checking its delivery status.

Contact Us

For shipping or delivery enquiries:

Email: asogranduer@gmail.com
Phone: +234 813 929 7937
Location: Ikotun, Lagos, Nigeria

Please have your order number available when contacting us.